State-of-the-art vending machines fitted with the world’s most advanced telemetry technology are set to save office facilities managers up to 80% of costs on current engineering interventions, according to vending equipment
supply company Smart Vend Solutions.
The use of telemetry represents a significant time and cost saving for operators, as it removes the need for both manual repairs and restocking requests, potentially reducing the average number of costly engineering call-outs per year from three to one.
New software and hardware developed by Rheavendors links each machine to a centralised ‘always on’ IP communications system. This automatically feeds information on usage, maintenance, potential mechanical failures and reverse calculated stock levels to machine provider Smart Vend Solutions’ external operations management database.
The .On software is able to correlate the amount of coffee beans ordered with the precise amount dispensed, before automatically scheduling a pre-emptive delivery, while also instantly relaying any maintenance issues.
Pre-emptive delivery ordering, which balances sales versus stock levels, is designed to ensure machines never run out of coffee, milk or cups, significantly reducing machine downtime.